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Hakuba Rental FAQs

All About Skis and Snowboards

What is the widest ski you stock?

If you are looking for one of the widest skis on the market, we stock the Mindbender 116 from K2 at an amazing 116mm underfoot. These skis will give a lot of extra float and are spectacular in the deep off-piste snow that Hakuba is famous for. We also have a great choice in our mid-fats with the LINE, Sir Francis Bacon 108 and Line, Sick Days 110 just to name a few.

Do I need wide skis to ski powder?

It depends. For most skiers we recommend that you just increase the waist width slightly to give you a little more float.

Skis For Women

With an increased women’s range incorporating K2, LINE, and the women’s range from Armada, we have every thing for first time skiers to powder skiers.

The K2 First Luv 75 at 142cm in length and 75mm underfoot is our smallest ski which is great for learning how to carve easy turns. At the other end of the scale is the K2 Luv Boats 108 at 170cm in length and 108mm underfoot suited to the high intermediate/expert skier.

Equipment Switching

Standard Equipment:

  • Max 2 exchanges / same equipment type (i.e: ski to ski)
  • 1x exchange between different types of equipment (i.e: ski to snowboard). This will incur a JPY1,000 fee to cover the cost of waxing and tuning.

Deluxe Equipment:

No additional cost or limit for switching equipment.

Height, Weight, & DOB

This information is critical in order for us to accurately set up the release point of the ski binding according to the manufacturers’ recommendations.

Boot Sizes & How To Work It Out

Both ski and snowboard boot sizes are measured in centimetres (cms). Boot sizes range from 14.5cm up to 32.5cm. To estimate your size, place a ruler on the floor against a wall and stand with your back to the wall. Now stand on the ruler, with your heel against the wall, and measure how many cms long your foot is. Boot sizes are set on the half size, so if your foot measures 27cm your size is 27.5cm.


Snowboard Length

The smallest snowboard we carry is the Burton LTR 70cm.

The longest snowboard in our fleet is the K2 Raygun 164cm. We also have a selection of Powder specific boards like the Never Summer, Swift 162 or K2 Party Platter 157. These powder boards are rockered to float effortlessly through the powder.

Pickup, Loss, and Others


You can pickup your equipment free of charge anytime after 3pm the afternoon before your rental is due to begin. All rental equipment must be returned to the store by 7pm on the final day of rental. If you want to make the most of the night skiing on your last day then you can return your equipment before 9am the following day.

For Pick Up and Drop Off requests, please call in advance and ask if the service is available.


You will need a ski jacket, ski pants, warm waterproof gloves, long socks (always above the boot), goggles, a warm beanie and/or helmet, and a neck warmer to be able to still breathe after getting some epic powder shots. Helmets, ski jackets and pants are available for rent at NBS. You need to bring your own goggles or purchase at the NBS retail store in Hakuba Gateway Hotel.

Lost/Damaged/Stolen Equipment

Lost, damaged, or stolen equipment must be paid for as per NBS' Lost and Damaged Equipment Policy.

Please refer to the Terms & Conditions.

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